N

Legal

Terms of Service

Last updated: September 2026 - Includes a 3-day money-back guarantee on new orders

Welcome to Noble VPS. By accessing or using our services at noblevps.com and the client area at dash.noblevps.com, you affirm that you have read, understood, and agreed to these Terms and Conditions. We may modify these terms at any time; continued use after changes are posted constitutes acceptance. If this page and an invoice at checkout disagree, the invoice and checkout terms are the commercial record.

1. Use of service

General use

Customers are permitted to use Noble VPS's services, including Remote Desktop Protocols (RDPs), Virtual Private Servers (VPS), and web hosting solutions, for lawful purposes as intended under these Terms and Conditions. The services are to be used in a manner that is consistent with the intended purpose and should not interfere with the use and enjoyment of others.

Permitted activities

You may use our services to conduct business, personal, and organizational activities provided they are legal, ethical, and in accordance with these terms.

Prohibited activities

Noble VPS enforces a strict policy against the following activities:

  • Engaging in behaviors that could lead to a Spamhaus listing.
  • Establishing or operating phishing or scam sites, including but not limited to impersonation of entities such as eBay, PayPal, or any schemes involving credit card or password fraud.
  • Carding, fraud, or any other financial crime activities.
  • Conducting network scanning or port scanning activities.
  • Hosting, distributing, or running malicious scripts intended for hacking, initiating DDoS attacks, or any other unlawful intrusion activities.
  • Participating in or facilitating DDoS/DoS attacks.
  • Engaging in the dissemination, hosting, or promotion of child pornography or similar exploitative content.
  • Operating botnets, Remote Administration Tools (RATs), or any related malicious activities.

Consequences of violation: Any breach of these terms will lead to immediate service suspension without backups. Depending on the severity of the breach, Noble VPS reserves the right to close your customer account and terminate all associated active services.

Abuse notifications

Noble VPS retains the right to suspend or terminate your services without prior notice upon receipt of abuse complaints. Our decision will be based on the nature of the complaint and the evidence provided.

Bandwidth usage policy

  • Allocated Bandwidth: Usage is confined to the limits specified on the product page.
  • Fair Share Policy: We operate a fair share policy to ensure service quality for all users. Excessive use of bandwidth that affects others is not permitted.
  • Usage Monitoring: We monitor usage to prevent network congestion and maintain service quality.
  • Consequences of Excessive Use: Excessive usage may result in bandwidth throttling, service suspension, or mandatory upgrades at additional costs.
  • Remedial Actions: Repeated overuse after warnings may lead to service termination.
  • Bandwidth Reports: Customers can request bandwidth usage reports from our support team.
  • Compliance with this policy is mandatory for continued use of Noble VPS services.

By using Noble VPS's services, you agree to adhere to the above usage policy. Any misuse of the service will be addressed promptly and may result in immediate termination of services and legal action where necessary.

Windows licensing

Noble VPS provides the infrastructure only. Microsoft Windows licensing is not included and is not supplied by Noble VPS, including SPLA licences, RDS licences, activation keys, or licensing services, even if requested. Where Windows Server Evaluation is used, it is Evaluation software, not a permanently licensed Windows installation. Customers using Windows are responsible for obtaining and maintaining any Microsoft licences required for their intended use. Customers may use their own eligible Microsoft licences where permitted by Microsoft's applicable licensing terms. Customers are responsible for determining whether their licence is valid for their intended hosted deployment.

2. User responsibilities

  1. Account Security: Users are responsible for maintaining the security and confidentiality of their account credentials. Any activities under the account are the user's responsibility. Promptly inform Noble VPS of any unauthorized use of your account.
  2. Compliance with Laws: Users must comply with all applicable laws, regulations, and these Terms and Conditions when using Noble VPS services. This includes, but is not limited to, adhering to copyright, data protection, and anti-abuse laws.
  3. Acceptable Use: Adhere to the acceptable use policy as outlined in the Use of service section. Any misuse or unethical behavior may result in suspension or termination of services.
  4. Data Management: Users are responsible for backing up their data. Noble VPS is not liable for any data loss or corruption.
  5. Service Usage: Use the services provided for lawful, intended purposes. Any illegal or unauthorized use of the services is strictly prohibited.
  6. Communication: Maintain respectful and professional communication with Noble VPS staff and other users. Abusive or disrespectful behavior will not be tolerated.
  7. Reporting Issues: Report any service-related issues or vulnerabilities to Noble VPS promptly to allow for timely resolutions.
  8. Resource Usage: Use the provided resources (like bandwidth and storage) responsibly, ensuring fair usage as per the Bandwidth Usage Policy.
  9. Updates and Notifications: Keep your contact information up to date and respond to notifications or inquiries from Noble VPS in a timely manner.
  10. We have weekly backups for disaster recovery, but do not use your server as a storage server for really important data. There is always a chance of servers being unresponsive or having hardware issues. Do regular backups ? this is really important. We are not able to restore files if, for example, the server has hardware issues. It is your job to keep your data alive.

By creating an account and using Noble VPS's services, you accept these responsibilities and agree to adhere to them as part of our service agreement.

3. Payment terms

  1. Accepted Payment Method: Noble VPS accepts only cryptocurrency and card payment as a form of payment for all services.
  2. Cryptocurrency Transactions: Customers are responsible for transaction fees and sending the correct amount. Transactions must be completed within the invoice timeframe.
  3. Future Payment Methods: Should additional payment methods be introduced, they will adhere to these terms unless otherwise specified.
  4. Payment Obligations: Full upfront payment is required. Delayed payment may lead to service suspension or termination.
  5. 3-day money-back guarantee: New services include a 3-day money-back guarantee. If you are not satisfied within the first 3 days of a new service, cancel from the client area or open a ticket within that window to request a refund. After the 3-day window, payments to Noble VPS are non-refundable except as stated below. In exceptional cases of internal issues leading to service downtime, compensations or refunds may be issued equitably, but these do not cover personal damages. Services are to be provided within 24 hours of payment; should service delivery exceed this timeframe, customers are eligible to request a refund. This delivery-delay refund option is invalidated once the service is utilized. Refunds are granted only once per service and are not applicable after 24 hours of service usage (outside the 3-day money-back window) or for dissatisfaction-related cancellations after day 3. Where a refund is due because of an issue on our side that prevents you from using the service or otherwise materially impairs it, we will refund to the original payment method ? cryptocurrency or card ? as applicable. Other approved refunds may be credited to your site wallet in the client area when that is the practical option.
  6. Transaction Confirmations: Service activation follows the minimum required confirmations for the respective cryptocurrency, which can vary in time. Noble VPS is not responsible for blockchain delays.
  7. Crypto Gateway Payment Terms: All payments processed through our site are handled via our designated crypto gateway, coinPayment. When making a payment, please note that all associated fees are the responsibility of the payer. You must send the exact amount ? or a slightly higher amount ? as displayed on the payment page; sending any lower amount than specified will be considered an incomplete payment, requiring the client to complete the payment again or request a refund through the gateway. The coinPayment gateway reserves the right to deduct any applicable fees, and Noble VPS is not responsible for refunds or fee adjustments made by the gateway. If you experience any issues with your payment, please contact the coinPayment support team directly using the email provided in your transaction confirmation.
  8. Changes to Payment Terms: Noble VPS may revise these terms with immediate effect, communicated in advance to customers.

By making a payment, you accept these terms.

4. Termination of service

  1. Right to Terminate: Noble VPS reserves the right to suspend or terminate your service with immediate effect for any breach of these Terms and Conditions, including, but not limited to, non-payment of fees, violation of the Acceptable Use Policy, or any illegal activities.
  2. User-Initiated Termination: You may terminate your service with Noble VPS at any time. Outside the 3-day money-back window, you may not be eligible for a refund upon termination under our non-refundable policy.
  3. Notification of Termination: In the event of termination by Noble VPS, we will endeavor to provide you with prior notice. However, in cases of serious violations, termination may be immediate and without notice.
  4. Data Retention Post-Termination: Upon termination, your data may be retained or deleted in accordance with our data retention policy. It is the responsibility of the user to ensure that their data is appropriately backed up.
  5. Outstanding Payments: Any outstanding balances owed to Noble VPS must be settled upon termination of service. Failure to do so may result in legal action.
  6. Effect of Termination: Termination will result in the immediate cessation of access to the service and the forfeiture of any data stored on Noble VPS servers.
  7. Reinstatement: Reinstatement of terminated services is at the discretion of Noble VPS and may require the settlement of outstanding balances and a commitment to correct previous violations.
  8. Eligibility for Refund: If an issue originates from our end and remains unresolved despite our efforts, customers are eligible for a refund. This is calculated based on the remaining service days from the date of our last communication acknowledging the inability to resolve the issue. However, refunds or replacements are not granted if the customer is unable to integrate the solution provided by our support team. The service remains active until the end of the current billing period in such cases.
  9. Illegal Activities and Repeated Abuse: Any involvement in illegal activities will result in the immediate suspension of the server. If abuse is received a second time, the customer's account, including all associated servers, will be permanently terminated. Repeated abuse or violations of our Terms and Conditions will lead to the permanent closure of the customer's account. Such termination will be final, with no possibility of reinstatement.

By using Noble VPS's services, you acknowledge and agree to these termination terms.

5. Windows licensing

Noble VPS provides the infrastructure only. Microsoft Windows licensing is not included and is not supplied by Noble VPS. Customers using Windows are responsible for their own licensing compliance.

Noble VPS does not provide Microsoft Windows licences, SPLA licences, RDS licences, activation keys, or licensing services, even if requested.

What this means

  1. Noble VPS provides the server. Noble VPS does not provide the Microsoft licence.
  2. Microsoft Windows licensing is not included and is not supplied by Noble VPS.
  3. Where Windows Server Evaluation is used, it is Evaluation software. It is not a permanently licensed Windows installation.
  4. Evaluation software is intended for evaluation and testing. It is not licensed for continued or production use without appropriate Microsoft licensing.
  5. Customers using Windows are responsible for obtaining and maintaining any Microsoft licences required for their intended use.
  6. Noble VPS does not obtain, supply, or determine Microsoft licensing for a customer.

Evaluation software

Windows Server Evaluation may be provided for evaluation and testing where it is currently available. It must be treated as Evaluation software, not as a permanently licensed Windows installation. Rearming or extending an evaluation period does not convert Evaluation software into a licensed production edition.

Customer-owned Microsoft licences

Customers may use their own eligible Microsoft licences where permitted by Microsoft's applicable licensing terms. Customers are responsible for determining whether their licence is valid for their intended hosted deployment. Eligibility can depend on the customer's licensing agreement, licence type, Software Assurance or subscription status, and deployment environment. Noble VPS does not determine that eligibility and does not guarantee that a particular licence will work.

6. Contact

Account, billing, and server-specific requests go through the client area at dash.noblevps.com. See also our Privacy Policy.

Thank you for choosing Noble VPS.